06 Feb 2026 Super

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Flipped MasterClasses

Flipped MasterClasses

As we move into year 5 of the Inner Circle, we’re taking monthly events into a new portable format.

About Flipped MasterClasses:

These monthly meet-ups are topic-driven live events featuring an informal presentation by Frank Spillers, along with group activities and discussions. Monthly MasterClasses are included with your paid membership (starting at $ 49 USD per month). They offer a deep dive into important UX topics, drawing on process best practices and case studies from Frank’s 2.5 decades in the field.

Masterclasses are now flipped: A flipped classroom model shifts learning out of the session and into prep. You’ll review short videos or materials before the masterclass. The live session then focuses on practice: discussion, application, and problem-solving. More doing, less listening.

Starting in January 2026, all masterclasses will move to this flipped format so we can use live time for deeper skills, better collaboration, and faster progress.

Coming up:

Designing Peak Moments in Services (Flipped Masterclass)

Inclusive AI- Guardrails (Flipped Masterclass)

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle to share his knowledge and skills with his students from the Interaction Design Foundation where he has provided select trainings for the past 8 years. He leads UX and Service Design consulting at Experience Dynamics, an award-winning consultancy. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. Starting out in the mid-’90s in social VR, Frank has consulted on 600 UX projects including enterprise web applications, nonprofits, government and more. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years of experience as a Sr. UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, the City of New York, Global Disability Rights Now!, Four Seasons, Capital One, the World Bank, Women Enabled International, and many more.

Apply to start your membership at or 50% Discount for student/non-profit or Global South

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Learn UX like an expert, with an expert

Anyone can get courses on UX and Service Design today. However, you need quality support as you learn UX & Service Design skills, grow your team, or refine your UX process. Getting expert UX mentoring and training is critical to staying resilient, maintaining your professional skills, and adapting to today's complexity. The truth? We must update, refine, and advance our UX and Service Design skills. And quality UX training and mentoring is expensive. Not anymore.
(Short answer: UX mentoring and training- See video above)

Frank Spillers, MS

 

As an industry veteran, CEO of a leading UX consultancy, and popular UX course Instructor at the Interaction Design Foundation, Frank Spillers, MS, welcomes you to join a professional community with UX mentoring and training to help you improve your team, process, skills, and UX expertise. All for a small monthly fee. His UX Inner Circle offers some of the best UX mentoring and training opportunities. Who attends the UXIC?